Standard foreign exchange rates indicated in the table are informative and may change during the day. Increased margins for standard rates are applied from 5:00 PM till 9:00 AM on workdays or around the clock on weekends or bank holidays.
If the amount exceeds EUR 5,000 (or equivalent in other currency) you can get improved rate automatically via the Internet Banking, at a branch or by calling the bank’s FX dealers by phone 67015282 from 9:00 AM to 5:00 PM on bank’s business days.
If foreign exchange rate is agreed with a dealer you should specify the pre-agreed ‘’special rate’’ when making the payment via the internet banking or at a branch. The trade is considered done and irrevocable as soon as the customer verbally approves its terms and conditions. The payment must be submitted on the same date before 5:00 PM.